Last Articles

Meet Helia and Aman, founding engineers at Strada and University of Toronto grads. We asked them a few questions about what it's actually like going from school to startup life.

Struggling with FNOL efficiency? Our 2026 guide breaks down strategies for FNOL automation to streamline claims, cut costs, and boost customer satisfaction.

Voice AI helps insurers eliminate manual data entry, cut errors, and speed up claims and calls. See how voice-driven automation actually works in real insurance workflows!

Struggling with repeat insurance calls? Learn how voice AI drives 80%+ first call resolution while improving agent efficiency and customer satisfaction!

Should insurers trust AI or stick with human agents for claims intake? This guide breaks down real performance differences, costs, risks, and what actually works in practice!

Missed calls and routing errors hurt insurance performance. See how AI-powered call routing improves speed, accuracy, and efficiency across insurance contact centers!

Still chasing policyholders for missing documents? See how document collection automation speeds up requests, cuts follow-ups, and keeps insurance workflows moving smoothly!

Think legacy systems and voice AI don’t mix? See how insurers integrate voice AI with legacy platforms to boost efficiency, reduce costs, and avoid full system replacements!

Discover the real ROI of Voice AI in insurance, with data-backed benchmarks, use cases, and a roadmap for achieving 2–4× returns in year one.

See why legacy call trees fail and how Voice AI delivers faster, personalized, end-to-end insurance service that boosts satisfaction and reduces costs.