Conversational AI agents for insurance operations
Strada automates policy servicing, claims, quoting, and renewals across voice, email, SMS, and chat. Trusted by leading carriers, MGAs and brokers.
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Sales
Renewals
Prioritize high value leads
0:00/1:34
Claims
FNOL
24/7 over phone and SMS
0:00/1:34
Service
Policy servicing
24/7 with zero hold time
0:00/1:34
Conversational AI agents
for insurance operations
Strada automates policy servicing, claims, and sales across voice, email, SMS, and chat. Trusted by leading carriers, MGAs and brokers.
Service
Policy servicing
24/7 with zero hold time
0:00/1:34
Claims
First Notice of Loss
24/7 over phone and SMS
0:00/1:34
Sales
Renewals
Increase retention rates
0:00/1:34
Trusted by leading carriers, MGAs, and brokers
DRIVE REAL RESULTS
By the numbers
Containment rate
Across voice, chat, and email
Containment rate
Across voice, chat, and email
Reduction in average handle time
Faster outcomes with less friction
Reduction in average handle time
Faster outcomes with less friction
+
Customer satisfaction
Instant, 24/7, personalized conversations
+
Customer satisfaction
Instant, 24/7, personalized conversations
Use Cases
One platform for all customer touchpoints
Policy Servicing
Handle address changes, billing questions, endorsements, and coverage inquiries across all channels – without adding headcount.
First Notice of Loss
Quote Intake
Renewals
Build Your Own
Inbound call
Answer question or take an action
Look up policy & claims
Knowledge base
Policy Servicing
Handle address changes, billing questions, endorsements, and coverage inquiries across all channels – without adding headcount.
First Notice of Loss
Quote Intake
Renewals
Build Your Own
Inbound call
Answer question or take an action
Look up policy & claims
Knowledge base
Policy Servicing
Handle address changes, billing questions, endorsements, and coverage inquiries across all channels – without adding headcount.
First Notice of Loss
Quote Intake
Renewals
Inbound call
Answer question or take an action
Look up policy & claims
Knowledge base
Build Your Own
Platform
Handle complex conversations with data from your core systems
Strada's AI insurance agents handle customer conversations and interact with your policy admin, AMS, and claims systems in real-time. Your teams step in when needed, with full context and control.
why strada
Purpose-built for insurance outcomes
📞 Policy Servicing
Insureds
📞 Policy Servicing
Insureds
Templated insurance workflows
Insurance AI agents run FNOL, policy servicing, and sales out of the box, built for insurance from day one.
Deep core system integrations
Native integrations with policy administration, AMS, and claims platforms with full control and governance.
When is the renewal?
SCORE: 0%
Did my premium change?
SCORE: 0%
Can I update my policy?
SCORE: 0%
When is the renewal?
SCORE: 0%
Did my premium change?
SCORE: 0%
Can I update my policy?
SCORE: 0%
Compliance-aware by default
Quality assurance, escalation rules, and audit trails are built into every AI insurance agent workflow to support regulated operations.
Call Campaign
Mike Tyler
Sacramento, CA
Attempt 1
Agency
Summit Insurance Group
Phone Number
(916) 555-0123
Lydia Collins
Portland, OR
Attempt 1
Agency
Harborview Assurance
Phone Number
(503) 555-0456
Travis Bennett
Louisville, KY
Scheduled
Agency
Oakwood Risk Services
Phone Number
(502) 555-0789
Mallory Greene
Albuquerque, NM
Scheduled
Agency
Pinnacle Agency
Phone Number
(505) 555-0345
Mike Tyler
Sacramento, CA
Attempt 1
Agency
Summit Insurance Group
Phone Number
(916) 555-0123
Lydia Collins
Portland, OR
Attempt 1
Agency
Harborview Assurance
Phone Number
(503) 555-0456
Travis Bennett
Louisville, KY
Scheduled
Agency
Oakwood Risk Services
Phone Number
(502) 555-0789
Mallory Greene
Albuquerque, NM
Scheduled
Agency
Pinnacle Agency
Phone Number
(505) 555-0345
Mike Tyler
Sacramento, CA
Attempt 1
Agency
Summit Insurance Group
Phone Number
(916) 555-0123
Lydia Collins
Portland, OR
Attempt 1
Agency
Harborview Assurance
Phone Number
(503) 555-0456
Travis Bennett
Louisville, KY
Scheduled
Agency
Oakwood Risk Services
Phone Number
(502) 555-0789
Mallory Greene
Albuquerque, NM
Scheduled
Agency
Pinnacle Agency
Phone Number
(505) 555-0345
Mike Tyler
Sacramento, CA
Attempt 1
Agency
Summit Insurance Group
Phone Number
(916) 555-0123
Lydia Collins
Portland, OR
Attempt 1
Agency
Harborview Assurance
Phone Number
(503) 555-0456
Travis Bennett
Louisville, KY
Scheduled
Agency
Oakwood Risk Services
Phone Number
(502) 555-0789
Mallory Greene
Albuquerque, NM
Scheduled
Agency
Pinnacle Agency
Phone Number
(505) 555-0345
Draft
Schedule
Sent
Insurance-fluent agents
Agents understand insurance terminology, intent, and edge cases without brittle prompts or scripts.
Testimonials
Don't just take our word for it
Nick Goodfellow
Vice President, Insurance Operations
“The turning point was when we saw policies close from leads we had already written off. That's when it clicked. This wasn't just automation for efficiency, it was revenue we were getting back.”
Fernanda Soares
Senior Manager, Business Operations and Strategy
"Leveraging Strada as a foundation, we’ve created Aimee, our AI agent, to seamlessly complement our support team. It allows us to scale with confidence, while ensuring that trust, governance, and human expertise remain central to every customer experience."
Testimonials
Don't just take our word for it
Nick Goodfellow
Vice President, Insurance Operations
“The turning point was when we saw policies close from leads we had already written off. That's when it clicked. This wasn't just automation for efficiency, it was revenue we were getting back.”
Fernanda Soares
Senior Manager, Business Operations and Strategy
"Leveraging Strada as a foundation, we’ve created Aimee, our AI agent, to seamlessly complement our support team. It allows us to scale with confidence, while ensuring that trust, governance, and human expertise remain central to every customer experience."
Testimonials
Don't just take our word for it
Nick Goodfellow
Vice President, Insurance Operations
“The turning point was when we saw policies close from leads we had already written off. That's when it clicked. This wasn't just automation for efficiency, it was revenue we were getting back.”
Fernanda Soares
Senior Manager, Business Operations and Strategy
"Leveraging Strada as a foundation, we’ve created Aimee, our AI agent, to seamlessly complement our support team. It allows us to scale with confidence, while ensuring that trust, governance, and human expertise remain central to every customer experience."
Channels
Meet your customers where they are
Voice
Voice
Handle inbound and outbound calls for FNOL, policy servicing, and quote follow-up with natural, low-latency conversation.
Handle inbound and outbound calls for FNOL, policy servicing, and quote follow-up with natural, low-latency conversation.
Respond to service inquiries, send policy documents, and follow up on open requests with full context.
Respond to service inquiries, send policy documents, and follow up on open requests with full context.
Chat
Chat
Provide instant support through your website or portal with policy lookup, real-time updates, and escalation when needed.
Provide instant support through your website or portal with policy lookup, real-time updates, and escalation when needed.
SMS
SMS
Send reminders, confirmations, and payment links. Two-way messaging lets policyholders respond and update details.
Send reminders, confirmations, and payment links. Two-way messaging lets policyholders respond and update details.
Integrations
Seamless native
integrations
Awards and recognition
InsurTech NY Awards
Finalist
Twilio AI Startup Searchlight Award
Winner
Security
Enterprise-ready security and compliance
SOC 2 Type II
Third-party audited security controls for data handling and infrastructure.
GDPR Compliant
Full compliance with European data protection regulations.
Data isolation
Your data remains in isolated environments, never used to train models or shared across customers.
No model training
Strada never uses your data to train AI models.
GDPR
Fully compliant with GDPR standards for data protection, privacy rights, and data governance across the EU.
Security
Enterprise-ready security and compliance
SOC 2 Type II
Third-party audited security controls for data handling and infrastructure.
GDPR Compliant
Full compliance with European data protection regulations.
Data isolation
Your data remains in isolated environments, never used to train models or shared across customers.
No model training
Strada never uses your data to train AI models.
GDPR
Fully compliant with GDPR standards for data protection, privacy rights, and data governance across the EU.
FAQs
Questions? We got answers
What insurance workflows does Strada support?
How does Strada integrate with our systems?
How do our teams work with Strada?
Is Strada secure and compliant for regulated insurance operations?
What results do insurance organizations see?
What insurance workflows does Strada support?
How does Strada integrate with our systems?
How do our teams work with Strada?
Is Strada secure and compliant for regulated insurance operations?
What results do insurance organizations see?
Transform your insurance operations with Strada
Talk to our team about your workflows, systems, and deployment approach.
Agentic AI for insurance operations
© 2026 Strada API, Inc.
Agentic AI for insurance operations
© 2026 Strada API, Inc.
Agentic AI for insurance operations
© 2026 Strada API, Inc.