AI that runs
insurance operations
Strada's agents complete claims and servicing work end to end, inside the systems you already run on.
Policy servicing
24/7 with zero hold time
First Notice of Loss
24/7 with zero hold time
Renewals
24/7 with zero hold time
Driving real results
80%
Containment rate
Across voice, chat, and email
70%
Average Handle Time Reduction
Faster outcomes with less friction
+15ppt
Client satisfaction
Instant, 24/7, custom conversations
One platform for every insurance workflow
From first contact to system of record
Your Stakeholders
Policyholders
Claimants & Third-parties
Agents
Step 01
Policyholders, agents, and claimants initiate conversations across any channel — voice, chat, or email.
Your Team
Service, Claims & Sales
Strada's AI Agents
Step 02
Strada routes, interprets, and applies your business rules, compliance logic, and live system data to resolve the interaction or escalate with full context.
Your Systems
Policy Admin
Agency Management
CRM
Claims Management
Step 03
Every interaction updates your core systems in real time — policy admin, CRM, claims, and agency management.
Strada's AI insurance agents handle customer conversations and interact with your policy admin, CRM, and claims systems in real-time.
Your teams step in when needed, with full context and control.
Purpose-built for insurance operations
Policy servicing
Insureds
Quote Intake
Agents
First Notice of Loss
Insureds
Renewals
Agents
Insurance workflows out of the box
FNOL, policy servicing, claims processing, and renewals run on proven templates built for insurance from day one.
Writes directly to your systems
Native integrations with policy administration, claims management, billing, and AMS platforms with full control and governance.
Positive sentiment
Score:
89%
Agent gaps resolved:
Score:
93%
Compliant agencies
Score:
100%
Compliance built into every workflow
Quality assurance, escalation rules, and audit trails are built into every workflow to support regulated operations.
Every channel.
One operational layer.
Voice
Handle inbound and outbound calls for FNOL, policy servicing, and quote follow-up with natural, low-latency conversation
Run operations across the systems you already use
Awards and press
Enterprise-ready security and compliance
SOC 2 Type II
Third-party audited security controls for data handling and infrastructure.
GDPR Ready
Full compliance with European data protection regulations.
Data isolation
Your data remains in isolated environments, never used to train models or shared across customers.
No model training
Strada never uses your data to train AI models and ensures zero day retention with AI providers.
Questions?
We got answers
What insurance workflows does Strada support?
Strada handles FNOL, policy servicing, renewals, quote intake, claims status, and outbound follow-up across voice, email, chat, and SMS – purpose-built for carriers, MGAs, and brokers.
