Strada Named a 2025 Twilio AI Startup Searchlight Honoree
Amir Prodensky
CEO
Nov 25, 2025
3 min read
Awarded for practical, scalable voice automation
We’re honored to share that Strada has been selected as one of Twilio’s 20 honorees in the 2025 AI Startup Searchlight Awards, chosen from more than 750 applicants. This recognition highlights our work helping insurance organizations modernize their phone-based operations with practical, reliable voice AI.
The Searchlight program was created to spotlight companies using AI and communications to improve real customer interactions. This year’s judging panel included leaders from Twilio’s product, engineering, and AI teams, as well as representatives from Andreessen Horowitz, OpenAI, and IDC.
Their focus was clear: AI that is deployed, dependable, and already delivering measurable results in industries where communication plays a critical role, including insurance.
What We Do
Strada builds AI phone agents for insurance carriers, MGAs, and brokers. Our agents support customer service, claims, and sales 24/7, with fast, accurate responses and no hold time.
Insurance runs on conversations, and most of those conversations begin on the phone. Many are repetitive, time-sensitive, and operationally expensive. Our platform turns those calls into automated, structured workflows, including:
Policy servicing → Answering common questions with no wait times
Quote intake → Gathering the required information so producers can focus on closing
First Notice of Loss (FNOL) → Capturing claim details in real time
Renewals → Reaching insureds quickly and consistently to increase retention
Our system is built specifically for insurance. It understands industry terminology, extracts and verifies key data, triggers CRM workflows, sends follow-ups via SMS or email, and includes testing tools designed to prevent E&O exposure.
Why Twilio Recognized Strada
Our platform relies on Twilio’s infrastructure to deliver consistent, high-quality communication experiences at scale. Twilio highlighted several aspects of our work:
24/7 claims handling through AI agents
Use of Twilio’s Programmable Voice API for scalable inbound and outbound calling
Answering Machine Detection to improve retry performance
Messaging API capabilities to collect evidence and follow-up documentation via SMS
Automation of communication workflows that previously required significant manual effort
This combination (deep insurance expertise, reliable AI, and Twilio-powered communication) reflects what the Searchlight program aims to elevate.
Looking Ahead
Insurance organizations are facing rising expectations for speed, availability, and accuracy. Voice AI is now mature enough to meet those expectations, and we’re committed to making it operational, practical, and trustworthy for every team we support.
We’re grateful to Twilio for this recognition and excited for what comes next. For carriers focused on reducing operational load, brokers aiming to improve customer experience, or teams exploring AI for the first time, our mission remains the same:
Deliver phone-based AI that works, at scale, in the real world.
If you’d like to see how Strada can support your team, we’d be glad to show you what our platform can do.
Table of Contents
Carriers, MGAs, and brokers scale revenue-driving phone calls with Strada's conversational AI platform.
Start scaling with voice AI agents today
Join innovative carriers and MGAs transforming their calls with Strada.
Strada Named a 2025 Twilio AI Startup Searchlight Honoree
Amir Prodensky
CEO
Nov 25, 2025
3 min read
Awarded for practical, scalable voice automation
We’re honored to share that Strada has been selected as one of Twilio’s 20 honorees in the 2025 AI Startup Searchlight Awards, chosen from more than 750 applicants. This recognition highlights our work helping insurance organizations modernize their phone-based operations with practical, reliable voice AI.
The Searchlight program was created to spotlight companies using AI and communications to improve real customer interactions. This year’s judging panel included leaders from Twilio’s product, engineering, and AI teams, as well as representatives from Andreessen Horowitz, OpenAI, and IDC.
Their focus was clear: AI that is deployed, dependable, and already delivering measurable results in industries where communication plays a critical role, including insurance.
What We Do
Strada builds AI phone agents for insurance carriers, MGAs, and brokers. Our agents support customer service, claims, and sales 24/7, with fast, accurate responses and no hold time.
Insurance runs on conversations, and most of those conversations begin on the phone. Many are repetitive, time-sensitive, and operationally expensive. Our platform turns those calls into automated, structured workflows, including:
Policy servicing → Answering common questions with no wait times
Quote intake → Gathering the required information so producers can focus on closing
First Notice of Loss (FNOL) → Capturing claim details in real time
Renewals → Reaching insureds quickly and consistently to increase retention
Our system is built specifically for insurance. It understands industry terminology, extracts and verifies key data, triggers CRM workflows, sends follow-ups via SMS or email, and includes testing tools designed to prevent E&O exposure.
Why Twilio Recognized Strada
Our platform relies on Twilio’s infrastructure to deliver consistent, high-quality communication experiences at scale. Twilio highlighted several aspects of our work:
24/7 claims handling through AI agents
Use of Twilio’s Programmable Voice API for scalable inbound and outbound calling
Answering Machine Detection to improve retry performance
Messaging API capabilities to collect evidence and follow-up documentation via SMS
Automation of communication workflows that previously required significant manual effort
This combination (deep insurance expertise, reliable AI, and Twilio-powered communication) reflects what the Searchlight program aims to elevate.
Looking Ahead
Insurance organizations are facing rising expectations for speed, availability, and accuracy. Voice AI is now mature enough to meet those expectations, and we’re committed to making it operational, practical, and trustworthy for every team we support.
We’re grateful to Twilio for this recognition and excited for what comes next. For carriers focused on reducing operational load, brokers aiming to improve customer experience, or teams exploring AI for the first time, our mission remains the same:
Deliver phone-based AI that works, at scale, in the real world.
If you’d like to see how Strada can support your team, we’d be glad to show you what our platform can do.
Table of Contents
Carriers, MGAs, and brokers scale revenue-driving phone calls with Strada's conversational AI platform.
Start scaling with voice AI agents today
Join innovative carriers and MGAs transforming their calls with Strada.
Strada Named a 2025 Twilio AI Startup Searchlight Honoree
Amir Prodensky
CEO
Nov 25, 2025
3 min read
Awarded for practical, scalable voice automation
We’re honored to share that Strada has been selected as one of Twilio’s 20 honorees in the 2025 AI Startup Searchlight Awards, chosen from more than 750 applicants. This recognition highlights our work helping insurance organizations modernize their phone-based operations with practical, reliable voice AI.
The Searchlight program was created to spotlight companies using AI and communications to improve real customer interactions. This year’s judging panel included leaders from Twilio’s product, engineering, and AI teams, as well as representatives from Andreessen Horowitz, OpenAI, and IDC.
Their focus was clear: AI that is deployed, dependable, and already delivering measurable results in industries where communication plays a critical role, including insurance.
What We Do
Strada builds AI phone agents for insurance carriers, MGAs, and brokers. Our agents support customer service, claims, and sales 24/7, with fast, accurate responses and no hold time.
Insurance runs on conversations, and most of those conversations begin on the phone. Many are repetitive, time-sensitive, and operationally expensive. Our platform turns those calls into automated, structured workflows, including:
Policy servicing → Answering common questions with no wait times
Quote intake → Gathering the required information so producers can focus on closing
First Notice of Loss (FNOL) → Capturing claim details in real time
Renewals → Reaching insureds quickly and consistently to increase retention
Our system is built specifically for insurance. It understands industry terminology, extracts and verifies key data, triggers CRM workflows, sends follow-ups via SMS or email, and includes testing tools designed to prevent E&O exposure.
Why Twilio Recognized Strada
Our platform relies on Twilio’s infrastructure to deliver consistent, high-quality communication experiences at scale. Twilio highlighted several aspects of our work:
24/7 claims handling through AI agents
Use of Twilio’s Programmable Voice API for scalable inbound and outbound calling
Answering Machine Detection to improve retry performance
Messaging API capabilities to collect evidence and follow-up documentation via SMS
Automation of communication workflows that previously required significant manual effort
This combination (deep insurance expertise, reliable AI, and Twilio-powered communication) reflects what the Searchlight program aims to elevate.
Looking Ahead
Insurance organizations are facing rising expectations for speed, availability, and accuracy. Voice AI is now mature enough to meet those expectations, and we’re committed to making it operational, practical, and trustworthy for every team we support.
We’re grateful to Twilio for this recognition and excited for what comes next. For carriers focused on reducing operational load, brokers aiming to improve customer experience, or teams exploring AI for the first time, our mission remains the same:
Deliver phone-based AI that works, at scale, in the real world.
If you’d like to see how Strada can support your team, we’d be glad to show you what our platform can do.
Table of Contents
Carriers, MGAs, and brokers scale revenue-driving phone calls with Strada's conversational AI platform.
Start scaling with voice AI agents today
Join innovative carriers and MGAs transforming their calls with Strada.
Phone AI agents for insurance distribution
© 2025 Strada API, Inc.
Phone AI agents for insurance distribution
© 2025 Strada API, Inc.
Phone AI agents for insurance distribution
© 2025 Strada API, Inc.