Clearcover selects Strada to automate its customer-facing operations

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AI agents built for insurance operations

Strada automates policy servicing, claims, and sales across voice, email, SMS, and chat. Trusted by leading carriers, MGAs and brokers.

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Service

Policy servicing

24/7 with zero hold time

0:00/1:34

Claims

First Notice of Loss

24/7 over phone and SMS

0:00/1:34

Sales

Renewals

Increase retention rates

0:00/1:34

Drive real results

65%
Containment rate

Across voice, chat, and email

55%
Reduction in average handle time

Faster outcomes with less friction

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0ppt
Customer satisfaction

Instant, 24/7, personalized conversations

One platform for all customer touchpoints

Policy Servicing

Handle address changes, billing questions, endorsements, and coverage inquiries across all channels – without adding headcount.

First Notice of Loss
Quote Intake
Renewals
Build Your Own

Handle complex conversations with data from your core systems

Strada's AI insurance agents handle customer conversations and interact with your policy admin, AMS, and claims systems in real-time. Your teams step in when needed, with full context and control.

Purpose-built for insurance outcomes

📞 Policy Servicing

Insureds

📞 First Notice of Loss

Insureds

📞 Quote Intake

Agents

📞 Renewals

Agents

Templated insurance workflows

Insurance AI agents run FNOL, policy servicing, and sales out of the box, built for insurance from day one.

Deep core system integrations

Native integrations with policy administration, AMS, and claims platforms with full control and governance.

When is the renewal?
SCORE: 0%
Did my premium change?
SCORE: 0%
Can I update my policy?
SCORE: 0%

Compliance-aware by default

Quality assurance, escalation rules, and audit trails are built into every AI insurance agent workflow to support regulated operations.

Call Campaign

Draft

Schedule

Sent

Insurance-fluent agents

Agents understand insurance terminology, intent, and edge cases without brittle prompts or scripts.

Don't just take our word for it

  • man wearing blue and red collared shirt

    Fernanda Soares

    Senior Manager, Business Operations and Strategy

    "Strada saves thousands of dollars every single day. It's literally the highest ROI investment we've made at the company."

    View Case Study

  • man wearing blue and red collared shirt

    Fernanda Soares

    Senior Manager, Business Operations and Strategy

    "Strada saves thousands of dollars every single day. It's literally the highest ROI investment we've made at the company."

    View Case Study

Meet your customers where they are

Voice

Handle inbound and outbound calls for FNOL, policy servicing, and quote follow-up with natural, low-latency conversation.

Email

Respond to service inquiries, send policy documents, and follow up on open requests with full context.

Chat

Provide instant support through your website or portal with policy lookup, real-time updates, and escalation when needed.

SMS

Send reminders, confirmations, and payment links. Two-way messaging lets policyholders respond and update details.

In the press

Seamless native
integrations

Questions?
We got answers

What insurance workflows does Strada support?

Strada handles FNOL, policy servicing, renewals, quote intake, claims status, and outbound follow-up across voice, email, chat, and SMS – purpose-built for carriers, MGAs, and brokers.

How does Strada integrate with our systems?
How do our teams work with Strada?
Is Strada secure and compliant for regulated insurance operations?
What results do insurance organizations see?

Awards and recognition

InsurTech NY Awards
Twilio AI Startup Searchlight Award
Insurance Luminaries

Enterprise-ready security and compliance

SOC 2 Type II

Third-party audited security controls for data handling and infrastructure.

GDPR Ready

Full compliance with European data protection regulations.

Data isolation

Your data remains in isolated environments, never used to train models or shared across customers.

No model training

Strada never uses your data to train AI models.

Transform your insurance operations with Strada

Talk to our team about your workflows, systems, and deployment approach.